So both cable outlets were live before. Follow/track down your cables splitters etc. The boxes use moca to communicate, there's only a couple of amp types that will pass moca the others won't. ... As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box. 1 Attachment ...1. Open the Xfinity app or website and check for an outage. The most common cause of a red light on your router is a local outage. When the outage is active, there's no point trying to fix the router until service is restored. Do not rely on third-party websites like DownDetector to report an Xfinity outage.Xi6 Wireless TV Boxes (X1 and Flex), Pace Xi5 TV Boxes (X1 and Flex), Pace XiD TV Boxes (X1) and XG1v4 DVR TV Boxes (X1) connected to your TV via HDMI cable are capable of the HDMI Device Control (HDMI-CEC) feature. This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up …Nov 17, 2021 · XfinityMichaelC. Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into ...Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...Make sure you're on the correct Wi-Fi. Open a new browser tab on your PC and type 192.168.100.1 or 10.0.0.1 /. Type " admin " in the Username field. Type the unique password printed on your device's bottom label in the Password field. You will be shown two tables: Downstream and Upstream.A power outage can cause your Xfinity cable box to lose its connection to the Xfinity network, resulting in a blinking green light. When the power comes back on, the cable box may take some time ...1) Make sure the coaxial cable is tightly connected. 2) Remove any unnecessary splitters. 3) Replace any required splitters. 4) Contact your service provider for troubleshooting help. CM Status: Downstream Status: Upstream Status: Refresh Save Cable Diagnostic Info. Advanced Information.Aug 4, 2023 · Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.A power outage can cause your Xfinity cable box to lose its connection to the Xfinity network, resulting in a blinking green light. When the power comes back on, the cable box may take some time ...Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset.Mar 30, 2020 · The box is toast, restarts and refreshes won’t bring it back. Since this is on the main box, your other boxes won’t work, they feed off the main box. Some stores have started to reopen in the last couple of weeks, check your closest one anytime. Only the main box needs swappedOfficial Reply. Hi I have a continuing problem that no one seems to be able to solve. My cable box will disconnect from my TV and instead of the time showing on it, there is a capital C on the front display. The only solution is unplugging and plugging the box back in again. Is there anyone out there in Comcast land that knows what that C on ...Check Power Connection. One of the first things you should do when encountering a flashing blue light on your cable box is to check the power connection. Ensure that the power cord is securely plugged into both the cable box and the electrical outlet. Sometimes, a loose or faulty power connection can cause the blue light to flash.When I told the COMCAST help they immediately went to "it is your cable modem" which is BS. ... No splitters in my line from the COMCAST distro box in my front yard to my modem. ... when the DS light is blinking my DL speeds are good, 600M service and I am testing in the high 400s, low 500s. ...Nov 21, 2017 ... Why Xfinity TV Box Blinking Blue Light & What You Can Do? ... How to Reset your Comcast Xfinity TV Cable Box ... How to Set Up a New Comcast Xfinity ...Disconnecting your computer from wifi, internet, and modem will possibly set the connection right. 4. Try A Direct Connection. When your Xfinity modem flashes green lights, there is an issue with the main cable. To resolve this issue, all you have to do is plug directly into the router.Ordinarily, we don't have to do too much to our Comcast cable box.And most of the time, it requires very little knowledge to operate and use.From time to time, however, it is good to understand what our magic little box is doing.the blue light on my cable box (spectrum) will not come on so i cant watch tv. i can still watch netflex. TV Technician: Rafi. The issue you are seeing is likely due to an internal hardware defect or service provider outage, which could indicate an issue with a part with the device. Likely its due to defect of the material used and would need a ...If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV and audio device (if programmed). For Power Saver FAQs and information on how to set up Power Saver, see X1 Power Saver FAQs. If your Xfinity remote isn't controlling the TV, you may need to pair your remote.It should be enough time to grab a cup of coffee or tea as 5 to 10 minutes should be able right. Reconnect the ethernet cable, reconnect the power source, and then turn the device on. Wait and see if the device turns back on and the blinking blue light is off. 5. If all else fails, it's time to factory reset.Solution 7 | Hard Reset your Xfinity Router. Hold the back reset button for a minute, then do nothing for 15 minutes. This will clear any changes made to the startup file and load the factory config file. Once the reset is finished, you will need to reconfigure your WiFi admin and password.Oct 8, 2023 · Check Power Connection. One of the first things you should do when encountering a flashing blue light on your cable box is to check the power connection. Ensure that the power cord is securely plugged into both the cable box and the electrical outlet. Sometimes, a loose or faulty power connection can cause the blue light to flash.Blinking blue color indicates that the router is ready to pair, while a solid blue color indicates that the pairing has been successful. Why is the white light blinking on my cable box? If the white light is blinking, it means that the connection between your Xfinity router and the internet is not stable and is getting interrupted.If your Comcast Cable Box’s Power Light isn’t glowing, try unplugging and plugging the power cable back in. If this doesn’t work you might have to reset your …Official Employee. •. 624 Messages. 10 months ago. @user_792a8b. Hello and thank you for your contribution to Xfinity Forums! Can you unplug your cable box from power for a full 30 seconds and then try again? Please, let us know if anything changes or if it stays the same. Thank you!If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV and audio device (if programmed). For Power Saver FAQs and information on how to set up Power Saver, see X1 Power Saver FAQs. If your Xfinity remote isn't controlling the TV, you may need to pair your remote.3. Check Cable Connections. Loose or Faulty external connections distrub the signal flow and cause unnecessary connection issue. Secure HDMI Connection: Ensure the HDMI cable is firmly connected to both your Flex box and your TV. Try a Different HDMI Port: Sometimes, the issue might be with the HDMI port on your TV. Try connecting to a different port to see if the problem persists.Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Unplug the TV Box from the electrical outlet or the back of the TV Box for 15 seconds. Xfinity Internet: For the latest updates, use the Xfinity Assistant from your computer or the Xfinity app from your mobile device.Discover how to enjoy wireless TV with Xfinity X1. Find out how to set up, troubleshoot, and use the Wireless TV Box with your home network.The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. Have two TVs on xfinity- main and bedroom. Bedroom is stuck on blue screen that reads “There ...Reset the Router: Often, a simple reset is all it takes to resolve connection issues. To do this, press and hold the reset button located at the bottom or back of your router for about 20 seconds. Wait for the router to restart and check if the blue light stops flashing. Check Your Cable Connections: Make sure that all the cables connecting ...Oct 8, 2023 · Check Power Connection. One of the first things you should do when encountering a flashing blue light on your cable box is to check the power connection. Ensure that the power cord is securely plugged into both the cable box and the electrical outlet. Sometimes, a loose or faulty power connection can cause the blue light to flash.The received light shows that the Arris modem is properly downloading bits of information (data packets) from the internet and is receiving the signal well. The colors change if you have more than one bandwidth such as the high-speed 5GHz and 2.4GHz. A green light status shows a connection to only 2.4GHz while a blue light shows a connection to ...Solution 7 | Hard Reset your Xfinity Router. Hold the back reset button for a minute, then do nothing for 15 minutes. This will clear any changes made to the startup file and load the factory config file. Once the reset is finished, you will need to reconfigure your WiFi admin and password.Dec 3, 2022 ... If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They ...Check Power Connection. One of the first things you should do when encountering a flashing blue light on your cable box is to check the power connection. Ensure that the power cord is securely plugged into both the cable box and the electrical outlet. Sometimes, a loose or faulty power connection can cause the blue light to flash.Check that you have the correct input in your HDTV for your connection type. If none of these suggestions help, please contact us. If there is no guide on HD ...By familiarizing yourself with the meaning of each indicator light, you can quickly identify and resolve any problems with your Xfinity xFi modem. Blue. The blue light on the Xfinity modem indicates that the device is powered on and connected to the internet. If the light is blinking, it means that the connection is temporarily lost or interrupted.The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. It is not wireless. Customers with a cable subscription would need a Xi5 for wireless connection. I am an Official Xfinity Employee. Official Employees are from multiple teams within ...Reason #1: Improper or Loose Cable Wiring. Loose wiring is one of the most prominent reasons your Xfinity US/DS light starts blinking. This is because it’s unable to connect with the digital cable given by your provider, and as a result, can’t send or receive data properly.With the rapid advancement of technology, traditional cable boxes are quickly becoming a thing of the past. The emergence of WiFi cable boxes has revolutionized the way we consume ...Troubleshooting the TV Adapter remote. Problem: The TV does not have any sound. Solution: The TV may be muted — press the MUTE button to restore volume. You can also try pressing the LANG button to restore volume. The LANG button changes the language on a channel, but if the channel doesn't support a second audio program, it may come across ...Dec 27, 2020 ... I've tried sending a signal and it says it can detect the box. I've checked all of the connections too. The light flashes blue, then just...1.7 Link Light. 2 How to Diagnose Wifi Troubles Using Arris Modem Lights. 3 Troubleshooting and Fixing Your Arris Modem Issues. 3.1 Fix #1 - Check Every Cable. 3.2 Fix #2 - Reset the Modem. 3.3 Fix #3 - Contact Arris Customer Support, Your Internet Service Provider, or Both. 4 The Bottom Line: Arris Modem Lights.This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On.Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …2.2K Messages. 4 years ago. @brianneyhart wrote: Blue light on cable box. Does your TV have a red power indication or have you verified there is power to your TV? Have you tried reprogramming your Xfinity remote to control your TV? Have you tried using your TV's own remote to turn it on?Reconnect the power cord. Allow the router to restart. 4. Reset the Router to Factory Settings. To fix a router blinking orange, you can reset it to factory settings. Here’s how: Find the reset button, typically labeled “Reset.”. Use a paperclip or thin object to press and hold it for 10-15 seconds.The upstream and downstream lights are solid blue when it's working correctly, and the Internet light is solid green. During the outage, the upstream/downstream arrows turn green and begin blinking. The Internet light turns off then begins blinking and eventually goes solid again when the connection is back up.Mar 30, 2020 · The box is toast, restarts and refreshes won’t bring it back. Since this is on the main box, your other boxes won’t work, they feed off the main box. Some stores have started to reopen in the last couple of weeks, check your closest one anytime. Only the main box needs swappedIf your Xfinity modem or router is blinking blue, it usually signals that there is an issue with the connection. In most cases, this blinking blue light can be normal and indicate that your device is working properly. However, If the blinking blue light persists and you are unable to connect, follow the above steps to troubleshoot your Xfinity ...In today’s fast-paced digital world, having a reliable cable and internet provider is essential. One company that has been gaining popularity in recent years is Blue Ridge Cable an...Ensure your Xfinity remote is paired with your cable box or TV. Press and hold the microphone (Voice) button on your remote. You should see the blue light blinking during this time. ... Throughout this guide, we have explored the various reasons Why Is My Xfinity Remote Blinking Blue and provided several practical solutions to address this ...Remotes work by line of sight, for the most part, and if its not working in the living room, with the TV and cable box in the same room, it's time to get a new remote. Obviously, if you try to use the remote, well out of line-of-sight and across the house from your Xfinity box, you're going to have problems.Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn't appear after a few minutes, restarting your television or X1 box may be necessary.Users report a problem with their X1 cable boxes blinking blue light and no signal. Xfinity Support suggests sending a private message with service address and troubleshooting steps.A blinking blue light on your Verizon router might be due to a software glitch or bug, which can interfere with the connection between the router and a WPS-enabled device. You can clear out any software bugs with a power cycle. Power off your Verizon router and unplug all cables. Let it sit like this for around 5 minutes.The X1 box in the living room was exchanged after failing to work (it was old) and the new one installed yesterday is working fine. However, now the X1 box in the bedroom that was working just fine before yesterday won't connect to Xfinity. Have done multiple resets, restarts. unplugged and restarted, even was on the phone with Xfinity for over ...I hope aside from the TV box issue that you are having a good start to the weekend. You are at the right place for help. I have a few questions about the service. 1. Is this happening on your main TV box, an additional TV box, or both? 2. Is the coax cable without damage and finger tight at the wall outlet and back of the cable box? 3.I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?Hello @user_3696f1, and thank you for reaching out for help with your new device.You have come to the right place for assistance. Can you tell me what light is blinking that has you concerned please?2. Power Cycling your Blink Camera. When facing blinking problems with the Blink camera, starting with basic troubleshooting steps such as power cycling the device is recommended. Power cycling involves turning off the camera by disconnecting its power source for about 10 seconds and then reconnecting it.How do I turn off the blue light on my Xfinity cable box? To turn off the blue light on your Xfinity cable box, there are a few steps you need to take: 1. Make sure your cable box is powered on by pressing the 'Cable' button on your Xfinity remote. 2. Point your remote at the cable box and press the 'On Demand' button. 3.If the HDMI cable appears to be securely connected but the blinking blue light issue persists, try using a different HDMI cable to see if the problem is with the cable itself. ... Fix: Xfinity Box ...3 years ago. @Moviequill The port with the orange line is for speeds up to 2.5 gigabit. You would use that port if you subscribe to their Gigabit Speed tier. The other ports are for up to 1.0 gigabit speed. The blinking lights indicate that data is flowing through the port. Orange light color indicates a 10/100 port negotiation speed.To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On". How much energy can be saved with Power Saver?Press and hold the button at the base of the bulb for a minimum of 20 seconds. The Bulb will un-pair from your system, then blink five times. When the Light Bulb begins pulsing, re-pair it with your system. Element Classic Light Bulbs (Models A19 and BR30) can be reset, but will need to be re-paired with your system.The box is toast, restarts and refreshes won’t bring it back. Since this is on the main box, your other boxes won’t work, they feed off the main box. Some stores have started to reopen in the last couple of weeks, check your closest one anytime. Only the main box needs swappedLocate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...Quick Answer. If there's a red light on your Xfinity modem, it means there is no active internet connection. If a simple restart does not fix the issue, you need to check for local outages, damaged cables, or dust inside ports. But if everything's fine, try power cycling the device, updating the firmware, and factory resetting it.A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.Properly setting up your Xfinity router is crucial for ensuring its smooth operation. It's essential to follow the configuration steps to prevent any problems like encountering a yellow blinking light on your Xfinity box. Incorrect configuration can lead to issues such as a WiFi signal and reduced capacity and bandwidth of the DNS server.XiD-P box is unable to connect to main DVR. I have been having a lot of trouble with my secondary DVR boxes in my home. When I first installed the system (1x XG1v4-A, 2x XiD-P) a few months ago, I was able to get all the TVs working pretty well. It did take several restarts of the boxes, both my main box and the secondary clients to get ...